FAQs - The Storage Containers


Welcome to our FAQs page, where we aim to provide you with clear, concise answers to your most common queries. Whether you’re considering hiring a storage container for the first time or you’re a returning customer with specific questions, we’re here to help. Our goal is to ensure that your experience with us is as straightforward and satisfying as possible.

Below, you’ll find a comprehensive list of questions and answers covering everything from container sizes and customisation options to delivery, maintenance, and security. We’ve gathered these FAQs based on our extensive experience and the feedback from our valued customers, aiming to address the broad spectrum of your needs and concerns.

If you can’t find the answer to your question here, please don’t hesitate to get in touch with our friendly team. We’re committed to providing you with the information and support you need to make informed decisions about our storage solutions. Your peace of mind is our priority, and we’re here every step of the way to ensure your storage needs are met with professionalism and care.

Explore our FAQs below to learn more about our services, policies, and how we can assist you in finding the perfect storage solution for your needs.

Simply give us a call or come and visit us. Discuss your requirements with us. You then choose which container you would like to rent. Once you have signed the contract, the container is yours. Simple!

Rent for your container is paid 4-weekly, in advance.

Our container look brand new but they are actually single use containers. This means they have been used only once before, in actual shipping.

4-week rent deposit will be required

Our site is bordered by tall palisade fencing to keep the site secure. It also benefits from security lights and CCTV.

No, all prices are subject to VAT.

You can get access to your container 24 hours a day, 7 days a week.

You can pay by card, cash, cheque & bank transfer

We don’t provide insurance yet. This is something that you will have to sort.

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The minimum rental period is 4 weeks.

We require one for of identification, i.e. driver license

Consider the items you plan to store or the purpose of the container. Our team can advise on the best size based on your description. A general rule is to choose a size larger than you initially think you need to accommodate future needs.

Clients are responsible for basic maintenance, including keeping the container clean and ensuring it remains secure. If the container requires repairs or you notice damage, notify us immediately.

Yes, while our containers are versatile, we prohibit the storage of hazardous materials, illegal substances, perishable goods, and flammable liquids due to safety concerns. If you’re unsure, please consult with our team.

Yes, but please inform us in advance. Moving the container without our knowledge may affect your hire agreement and insurance coverage. Additional charges may apply for relocating the container.

Rental costs depend on the size of the container, the duration of the hire, any customisations, and the location of your site. Contact us for a detailed quote based on your specific requirements.

Contact us to arrange the termination of your hire agreement. We’ll discuss the process for inspecting the container and scheduling its collection from your site.

Certainly. In addition to hiring, we offer the option to purchase containers. Our team can discuss the benefits of both options to help you make the best decision for your needs.

Our quotes aim to be comprehensive, but additional fees may apply for delivery to remote locations, specific customisations, or urgent delivery requests. We’ll always discuss these with you in advance.

Once you’ve confirmed your hire or purchase, we’ll arrange delivery using our transport network. We require a flat, stable surface for placement and sufficient access for our delivery vehicles.

If you need to extend your hire, please contact us as soon as possible. We’re flexible and will work with you to accommodate your needs, subject to container availability.

Yes, we recommend that you or a designated representative be present during delivery to ensure the container is placed according to your specifications and to address any immediate concerns.

While our containers are secure, we recommend insuring your stored items for peace of mind. Container content insurance is typically the client’s responsibility.

If you need to extend the hire period, change the container size, or adjust the delivery location, contact our customer service team as soon as possible to discuss your options.

Our containers are equipped with robust security features. For added security, consider using a high-quality padlock, installing motion-sensor lights, or CCTV cameras around the container’s location.

Absolutely. Our containers are versatile and can be customised as secure storage spaces, comfortable offices, workshops, or even retail spaces, depending on your needs.

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